Customer Service FAQs
- Military & First Responders Offers
- No blue light on the Bike / Rower, but the screen is on
- Getting Connected to the app on the Equipment screen or the mobile Echelon Fit app via Bluetooth
- Can I Reverse A Cancel?
- Where do I view my progress?
- How do I add a class to my favorites? / How do I access my favorite classes on the Echelon Fit app?
- How do I enter a live ride?
- How Do I Connect My Echelon Heart Rate Monitor in a Ride?
- What is my warranty on my equipment?