Customer Service FAQs
- Military & First Responder Offers
- No blue light on the Bike/Rower Only the Screen has Power
- Getting Connected to the app on the Equipment screen or the mobile Echelon Fit app via Bluetooth
- How Do I Start Using My New Equipment?
- Can I Reverse A Cancel?
- How do I add Equipment (another Echelon product)?
- Where do I view my progress?
- How do I add a class to my favorties/access my favorite classes
- How do I enter a live ride?
- How Do I Connect My Echelon Heart Rate Monitor or Bluetooth Headphones to a Ride?
- What is the difference between an Encore class and a Live class?