FAQ
- How to enable split-screen multitasking on Android device
- How to connect the Echelon Fit App to your tv using Chromecast/our FitPass Device on your Android device
- Why are the ranks on my after-ride page and my progress tab different?
- What do the heart rate values and colors mean on the heart rate leaderboard?
- How to connect Heart rate monitor
- Does the Echelon Fit app work on the Amazon Fire Tablet?
- I am clicking Start Subscription but nothing happens
- What is the cheapest device compatible?
- Can the Bike Work Without the App?
- How to Activate a Subscription Purchased from a Retailer or the Echelon Website
- Video Freezing on iOS (Apple Device)
- Video Freezing on Android Device
- Financing Questions
- Echelon Android tablet not connecting. What to do.
- Do You Need to Use the App to Adjust Tension?
- What Do The Numbers At The Bottom Of My Class Screen Mean?
- I’ve been trying to use Strava with the app, but it hasn't worked since I first connected.
- I've Been Trying To Use The Fitbit With The App, But It Hasn't Worked Since I First Connected.
- What Is The Cost Of The App?
- How do I cancel my subscription? Purchased either via Apple, Google, Amazon, or Echelon
- What Workouts Are Available With The Free Trial
- Can I Connect My FitBit/Strava to the Echelon App?
- Can I Use the Same Account on Different Devices?
- Can I Ride With Friends?
- How Do I Add A Family Member?
- How Many Riders Can I Have Per Subscription?
- What Devices Are Compatible with the Echelon App?