FAQ
- How to clear Bluetooth cache on new EX5S tablet
- How to connect Apple Watch to the Echelon Fit App using Blueheart
- My App on my Android is disconnecting or "crashing"- How to Clear Android Bluetooth Cache
- How to Mirror Your iOS Device to Your TV Screen for the App
- I am stuck on the "Who is riding" page on EX5S
- How to connect Apple Health to the Echelon app
- How to manage your Echelon fit account
- How to create an Echelon Fit Account
- My app tells me I need to upgrade when I have a subscription
- Why am I missing stats at the bottom of my screen?
- My Echelon App is asking for an activation code/ stuck in commercial mode
- How do I connect my Bluetooth headphones to the EX5S?
- How to Connect to a Bluetooth Speaker or Soundbar to my EX5S
- Why are my classes blurry/fuzzy?
- What info syncs from my connect bike to Strava and Fitbit?
- I can't get my iPhone or iPad paired with my Bluetooth device
- How to enable split-screen multitasking on iOS device
- How to enable split-screen multitasking on Android device
- How to connect the Echelon Fit App to your tv using Chromecast/our FitPass Device on your Android device
- Why are the ranks on my after-ride page and my progress tab different?
- What do the heart rate values and colors mean on the heart rate leaderboard?
- Internet Connection Speed Recommendations
- How to connect Heart rate monitor
- Does the Echelon Fit app work on the Amazon Fire Tablet?
- I am clicking Start Subscription but nothing happens
- What is the cheapest device compatible?
- How to Activate a Subscription Purchased from a Retailer or the Echelon Website
- Video Freezing on iOS (Apple Device)
- Video Freezing on Android Device
- How do I get a refund from Apple