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FAQ

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  • How do I use Presets?
  • Workout Totals on Progress
  • How to Pair Your Apple Watch with the Echelon Fit App
  • How do Challenges work?
  • What the app sends to Fitbit, Strava, and Apple health
  • Leaderboard Preferences
  • How to delete equipment
  • How to transfer data to Apple Health
  • What is a DNF?
  • How to Delete a Workout
  • How do Badges Work?
  • "Sorry, this product is no longer active for this account" Error Message
  • My app will not take a picture of my serial number
  • Factory Reset the Mounted Tablet (Ex-4s, EX-5s, EX-7s, Row-s, Sport-s Models)
  • I Can't Scan My Bike's Serial Number in the App.
  • My App on my Android is disconnecting or "crashing"- How to Clear Android Bluetooth Cache
  • How to Mirror Your iOS Device to Your TV Screen for the App
  • How to connect Apple Health to the Echelon app
  • How to manage your Echelon fit account
  • How to create an Echelon Fit Account
  • My app tells me I need to upgrade when I have a subscription
  • Why am I missing stats at the bottom of my screen?
  • My Echelon App Is Asking for an Activation Code (Stuck in Commercial Mode)
  • How Do I Connect My Bluetooth Headphones to Equipment with a Mounted Tablet?
  • How to Connect to a Bluetooth Speaker or Soundbar to my EX5S
  • Why are my classes blurry/fuzzy?
  • What info syncs from my connect bike to Strava and Fitbit?
  • I Can't Get My iOS Device Paired with My Equipment
  • How to enable split-screen multitasking on iOS device
  • How to enable split-screen multitasking on Android device
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