FAQ
- What is Personal Best?
- How to Update stride 5s/7s app if unable to update:
- Stride-5s/7s Serial Number Not Showing
- How Do I Use Presets?
- Workout Totals on Progress
- How to Pair Your Apple Watch with the Echelon Fit App
- How Do Challenges Work?
- What Info Does the App Send to Apple Health, Fitbit, and Strava?
- Leaderboard Preferences
- How to Delete Equipment
- How to Transfer Data to Apple Health
- What Is a DNF?
- How to Delete a Workout
- How Do Badges Work?
- I Cannot Connect to the App on My New iOS Device
- "Sorry, this product is no longer active for this account" Error Message
- My app will not take a picture of my serial number
- Factory Reset the Mounted Tablet on Your Equipment
- I Can't Scan My Bike's Serial Number in the App.
- My App on my Android is disconnecting or "crashing"- How to Clear Android Bluetooth Cache
- How to Mirror Your iOS Device to Your TV Screen for the App
- How to connect Apple Health to the Echelon app
- How to manage your Echelon fit account
- How to create an Echelon Fit Account
- My app tells me I need to upgrade when I have a subscription
- Why am I missing stats at the bottom of my screen?
- My Echelon App Is Asking for an Activation Code (Stuck in Commercial Mode)
- How Do I Connect My Bluetooth Headphones to Equipment with a Mounted Tablet?
- How to Connect to a Bluetooth Speaker or Soundbar to my EX5S
- Why are my classes blurry/fuzzy?