James Pruitt
- Total activity 11
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Comments
Votes on activity by James Pruitt-
"Several DAYS"? More like WEEKS. My order, marked "fulfilled" has been stuck in Chino, CA for two weeks. Anyway... I just cancelled. The representative was actually really amazing. Super polite...
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So the 5/14 came and went, no bike delivery. Now Fedex's website says "Shipping date pending." What a shock. I would say this is a Fedex issue, because any time I have something being delivered ...
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Today, they delivered my bike.... A week AFTER I cancelled the order. Insane...
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Michael Berman, The tracking numbers are useless. I had a tracking number for two weeks before I cancelled. It'll just say it's sitting in Chino, never moving. Good luck though.
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I actually got through on the 800 line after about 10 mins. The cancellation was very easy, the representative was polite, and I got a cancellation confirmation email within seconds from both Eche...
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I talked to my husband. We're going to cancel too. I refuse to pay $65 a month for several months for something I'm getting no use out of. Maybe if Customer Service had been more responsive / he...
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I actually got my shipping notice / tracking number today, with an estimated delivery of tomorrow 5/14. (I ordered my bike on 4/23.) I also got a request to rate their customer service... I'm sure...
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Echelon customer service is absolutely absurd. I placed my order 4/23 and I simply asked for an update about the status via chat. They say "we're busy leave a message", so I type a message and ge...