Brett M.
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Articles
Recent activity by Brett M.-
How to Reattach the Motor Arm of a Connect Bike (EX-1, EX-3, EX-4s, EX-5, EX-5s, EX-7s)
Peel back the warning sticker from the top of the plastic cover to expose the seam of the plastic cover. Using the provided wrenches for assembling the pedals, remove the pedal from the Left Hand ...
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My Mounted Tablet Screen Is Showing Classes for the Wrong Equipment
Go to the More page of the app on the equipment's screen. Select Sign Out. This will take you back to the page with the Echelon Logo at the top and the Log in button at the bottom. Tap the Echelon...
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My Rower Is on, but It Will Not Connect to the App.
Make sure you see the flashing blue light on the base of the rower. (The flashing indicates that the rower is in Bluetooth pairing mode). If you don't see the flashing blue light, then try to unplu...
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My AirPods Won't Connect to the Mounted Tablet on My Bike
Make sure you have your AirPods in the proper pairing mode for non-Apple devices before you attempt to connect to the mounted tablet. Here's how: With your AirPods in the charging case, open the...
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My AirPods Won't Connect to My Reflect Touch
Make sure you have your AirPods in the proper pairing mode for non-Apple devices before you attempt to connect to the Reflect Touch. Here's how: With your AirPods in the charging case, open the ...
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My Rower Loses All Riding Stats on the App During a Ride/Class.
Try to use the app on another device to see if the issue persists. If it does, then the culprit is most likely the Bluetooth mechanism in the rower, and that mechanism would need to be replaced. If...
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My Rower Will Not Turn On.
After you have plugged in the rower, if you do not see the flashing light or hear a beep when plugging in the rower, then there could be an issue with the AC adapter (power cord) or the power recep...
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My Bike Is on, but It Will Not Connect to the App.
Make sure you see the flashing blue light on the console or handlebar post of the bike. (The flashing indicates that the bike is in Bluetooth pairing mode). If you don't see the flashing blue light...
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My Bike Loses All Riding Stats on the Mounted Tablet During a Ride/Class (Bluetooth Disconnects)
Try to use the app on another device to see if the issue persists. To do this: 1. Download the Echelon Fit App on your phone/device. 2. Make sure Bluetooth is turned on for the phone/device. 3....
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Factory Reset the Mounted Tablet (Ex-4s, EX-5s, EX-7s, Row-s, Sport-s Models)
Power off the tablet by holding the red power button on the back of the tablet. You will see a mini menu pop up in the top-right corner of the screen. Choose "Power off".*NOTE* Depending on your m...