
John S.
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Recent activity by John S.-
Me Tab FAQ
Will badges start from when we update or will our history carry over? You will keep your current badges. It’s important to note, while badges were imported from the old system, they may have been i...
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Winter 2024 Tablet Firmware Updates
During the Winter of 2024, customers experienced an issue updating their app to the latest version. To resolve this technical issue, Echelon released tablet firmware updates. The tablet firmware ch...
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MTB Tablet Firmware Update
We have released updated tablet firmware to improve functionality. Please follow the steps below to update your mounted tablet. Select 'Update', once updated your tablet will show any available a...
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No progress in the Me tab for Free Users
If you do not have an active subscription, you will not see progress under recent workouts on the Me tab.Echelon is tracking the all users stats, workouts, and badges on our side so if you decide t...
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How do I download and access apps on FitOS?
How do I download apps on FitOS? To download apps to your tablet: 1.) Start on the FitOS home page 2.) Select the top right dropdown 3.) Select 'App Management' 4.) For each app, you can select...
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Progress Changes with the arrival of the Me Tab : 2024
Overview During the last few years, Echelon has spent significant time behind the scenes rebuilding our platform. You've seen the changes with new class filtering, new searching, and improved wor...
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Dual Volume Control for Music and Instructor Audio
We have released support for Dual volume controls. Dual volume controls allow you to control your audio mix between the music volume and instructor volume. To access this feature: 1.) Join a class ...
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How to do a Freestyle Workout
With the updates to the Me page, we changed the process of joining a Freestyle. To join a Freestyle class on Mounted Tablet or Android: 1. Go to the 'Me' tab 2. Select the cog/gear icon in the to...
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On Demand Leaderboard
The On Demand Leaderboard experience now is with percentiles using averages from users who have completed similar workouts, we are able to give you reference of where you are with other Echelon rid...
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How to connect my Echelon Fit app to Fitbit or Strava
Can you connect Strava or Fitbit to your Echelon Fit app? Yes.Please follow the steps below to connect. For information on what stats/ data is sent to Fitbit and Strava, please see our FAQ here. ...