John S.

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Activity overview

Latest activity by John S.
  • John S. created an article,

    KST/Z33 Tablet Firmware Updates

    JST/KST Echelon tablets can be updated using the following process. To check if you have a JST or KST Echelon tablet, please go to the More screen and scroll to the very bottom. At the beginning of...

  • John S. created an article,

    Winter 2024 Tablet Firmware Updates

    During the Winter of 2024, customers experienced an issue updating their app to the latest version. To resolve this technical issue, Echelon released tablet firmware updates. The firmware chart bel...

  • John S. created an article,

    MTB Tablet Firmware Update

     We have released updated tablet firmware to improve functionality.  Please follow the steps below to update your mounted tablet. Select 'Update', once updated your tablet will show any available a...

  • John S. created an article,

    Reflect Update FAQ

    We have released a new update the Reflect Touch!  In this update you will see many changes, redesigns, and fixes. We encourage you to explore the app and enjoy it's new look, but just in case you n...

  • John S. created an article,

    How to mount replacement tablet to your bike

    If you’ve received a replacement tablet for your bike, please see the video below to ensure proper installation.

  • John S. created an article,

    Dual Volume Control for Music and Instructor Audio

    We have released support for Dual volume controls!  Dual volume controls allow you to control your audio mix between the music volume and instructor volume. To access this feature: 1.) Join a class...

  • John S. created an article,

    Where do I report issues or give feedback for FitOS Beta?

    If you've downloaded FitOS Beta and want to share feedback, report an issue, or share a feature you love, please visit our Aha board here:    What is an Aha board...

  • John S. created an article,

    General FitOS FAQ

    What is FitOS?FitOS is Echelon’s innovative new workout platform. This update allows you to enjoy news, entertainment, social media and gaming apps during freestyle workouts on your connected equip...

  • John S. created an article,

    How do I download or uninstall FitOS Beta?

    In the launch of app version Mounted, you will see the option to download the FitOS 'Beta' on the more screen.  In order to download FitOS Beta do the following:  1.) Go to the more screen ...

  • John S. created an article,

    What is on my FitOS home page?

    On the FitOS Home page you will see the following sections and icons.  Profile access, settings, and app management: App Cards:  Circled below in red, these show the Echelon apps available to you....