John Santo

  • Total activity 16
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Activity overview

Latest activity by John Santo
  • John Santo created an article,

    What do the heart rate values and colors mean on the heart rate leaderboard?

    We give points for each minute you are in each zone, then that is divided by 60 to give your per second to give you your score.   For example: If you are in the Yellow zone for a minute you would b...

  • John Santo created an article,

    I am clicking Start Subscription but nothing happens

    Make sure you have a valid credit on either your Google Play or iTunes account. Even if you have a free trial, you will be enrolled in an auto-bill subscription plan after your trial ends. You can...

  • John Santo created an article,

    What is the cheapest device compatible?

    The cheapest iOS device compatible is the iPad Mini 4.

  • John Santo created an article,

    Can the Bike Work Without the App?

    The bike can work without the App, just giving you resistance. You will not see a resistance value unless you use the APP.  Make sure the bike is plugged in, and start pedaling.  Turn the knob and ...

  • John Santo created an article,

    How to Activate a Subscription Purchased from a Retailer or the Echelon Website

    To activate your subscription purchase, please visit the link below to complete your sign-up:member.echelonfit.comOnce you have signed up, log out and log back in. Please note, you will not be char...

  • John Santo created an article,

    Video Freezing on iOS (Apple Device)

      iPhone, iPad, or iPod touch What do I do when the Echelon app freezes or becomes unresponsive? Restart your iPhone, iPad, or iPod touch Press and hold the Sleep/Wake but...

  • John Santo created an article,

    Video Freezing on Android Device

    Android phone or tablet Restart your Android phone or tablet Power off your Android phone or tablet by holding down the power button. Confirm that you want to turn off your Android. Pr...