App Support

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Activity overview

Latest activity by App Support
  • App Support created an article,

    Leaderboard Preferences

    From the more page you are able to modify: Your leaderboard profile picture Your nickname  Weight Birthday Comment    If updating any of these preferences please ensure you click "save" at the bott...

  • App Support created an article,

    How to delete equipment

    If you have multiple pieces of equipment added and wish to delete one you can do so from the more page.  Steps: 1.) go to the more page 2.) find the equipment you wish to delete 3.) swipe to the le...

  • App Support created an article,

    How to transfer data to Apple Health

    Apple Health Workout Transfer Before transferring, please ensure your Echelon App is allowed access to Apple Health. If this is not already done please follow the steps in this article: https://ech...

  • App Support created an article,

    What is a DNF?

    What is DNF?  -DNF means "Did Not Finish". This tag will appear on any class that does not have more than 80% completed; this applies to all platforms and equipment.    How did I get the DNF tag?  ...

  • App Support created an article,

    How to Connect the Echelon Fit App to Your Fitbit

    In order for your class data to transfer you will need to login to Fitbit on the device being used to complete the classes. The app will auto send the data at the end of the class. Please follow t...

  • App Support created an article,

    How to Connect the Echelon Fit App to Strava

    In order for data to transfer to Strava you will need to login on the device that will be used to complete the classes. Your data will auto send the stats and details from that device to your linke...

  • App Support created an article,

    How to Connect Your Echelon Fit App to Spotify

    Please follow the directions below to connect your Echelon account to Spotify  1. Log in to your Echelon Fit App  2. Go to the more page  3. Select Spotify  4. You will be directed to enter your S...

  • App Support created an article,

    How to Turn on Bluetooth Permissions

    Please follow the directions below to turn on bluetooth permissions  1. Go to Settings on your Apple device 2. Scroll down to apps and select Echelon  4. Turn on Bluetooth, Camera, and Media & App...

  • App Support created an article,

    How to Delete a Workout

      How to Delete a Workout From Progress:  Deleting a workout from progress will remove that workout from your total workout count. Disclaimer: If you delete a completed workout and your new workou...

  • App Support created an article,

    How do Badges Work?

    What are badges?  Badges are what you receive when you reach a certain number of workouts, rides, rows, runs, and Fitpass classes.  DNF and Freestyle do NOT count towards badges.    Where can I fin...