Customer Service

Customer Service FAQs

• Military & First Responders Offers
• No blue light on the Bike / Rower, but the screen is on
• Getting Connected to the app on the Equipment screen or the mobile Echelon Fit app via Bluetooth
• Can I Reverse A Cancel?
• Where do I view my progress?
• How do I add a class to my favorites? / How do I access my favorite classes on the Echelon Fit app?