My Bike Is on, but It Will Not Connect to the App.

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2 comments

  • Reginald Whitley

    My Echelon bike will not connect to the app with phone/tablet

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  • Wayland Patton

    Reginald, you should contact customer support. I was having the same issue with my EX-5 which I just purchased. The resistance control was also not functioning. I contacted customer service and they walked me through several troubleshooting steps, none of which fixed the issue. So Echelon replaced my bike.

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