My App on my Android is disconnecting or "crashing"- How to Clear Android Bluetooth Cache

If your Echelon app on your Android device is disconnecting or crashing, please follow the steps below to clear Bluetooth cache:

How to Clear Your Android Device’s Bluetooth Cache

Please follow these steps:

1. Go to the Settings on your Android device.
2. Select Application Manager
3. Click the 3 dots in the top right corner and select All System Apps.
4. Scroll and tap on the Bluetooth app.
5. Stop your device’s Bluetooth app by tapping Force Stop.
6. Next tap Clear Cache.
7. Restart your device and try repairing it to your Reader again.

If the steps are a bit different on your particular Android device, you may want to search how to clear the Bluetooth cache for your specific Android Device.