SPD Clip Is Too Loose/ Too Tight

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20 comments

  • Rachelle Carreon

    My bike did not come with the proper tool to make this adjustment. After reaching out to customer service, I was told this would have to be purchased on my own. The tool description I was given was: Torx-cr-vt15

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  • Rachelle Carreon

    Update: it’s not the Torx-cr-vt15 tool. It’s a 3mm hex.

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  • Mrs J Turl

    My shoe cleat got stuck in the clip and to release it I undid the tension spring screw, the spring popped open and the cleat got released but I can't put the spring back in place now. It is very rigid and the spring clasp will not go far enough back and flat to screw it back in position. Do I need to apply force or what is the method please?

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  • Kiva Thompkins

    I’m having the same issue. Someone please help!!

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  • Beverly Winsch

    Where is the adjustment screw>>>>

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  • Patrick Brand

    I’m having the same issue, I even took the pedals to a bike mechanic and they couldn’t find a screw to adjust the spring tension

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  • Rachelle Carreon

    I was able to use a 3mm hex tool to adjust the spring tension. I unintentionally loosened it all the way and the bolt on the back popped off. I had to take apart the entire pedal and use a wrench to compress the spring and get the bolt back on.

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  • Yugang Cui

    I got the right tool and found the adjustment screws. However, after making adjustments (loosened it to the point that any further the bolt and spring would pop off), I still can't clip in the pedals. My shoes have Shimano SM-SH56 cleats. I need help, please.

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  • Katie Lewis

    I am so frustrated!! I have never had SPD pedals that you cannot release the tension that easy. Really?? Why would you put the tension so high the shoe won’t release. Glad i put the shoe on the pedal first since I have bad knees😡.  When I released the tension the back of the screw comes off.  Ugh!!! Hopefully, I can eventually get it back on.  Found out you push the back of the SPD clip after you release the Hex to make it the right size to your shoe. 

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  • Tom Wisniewski

    How about showing a video on how to address this problem of a stuck cleat.  I currently have to leave one Echelon shoe on the pedal all the time.

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  • rachel massey

    We just had the same issues everyone else on this thread is. Replaced the echelon pedals with straight up Shimano pedals and my shoes are clipping in as easily as they should.

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  • Patrick Brand

    That’s what I ended up doing myself, we waited two months for replacement pedals from Echelon and they sent us another pair of the crappy pedals that had the exact same problem, I think they should give me two months free on my membership for the down time when I was waiting and couldn’t use the bike

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  • Jennifer Prichodko

    I had this happen as well where my shoes with SPD cleats wouldn’t release - I eventually forced them out but the cleats ripped off my shoes and got stuck in the pedals. Called customer service, they were useless and provided no help. Went online and found some info about how to get your shoes/cleat out.  I had to loosen that hex on the back of both pedals with an Allan key to get them out and just like everyone’s post above, it popped off and was nearly impossible to get back on. I knew something was up so I did some more research to find out what the heck was going on. Turns out you need a different kind of cleat for Echelon pedals which they do not tell you anywhere. Based on another user’s post online I bought a Shimano SM-SH56 SPD MULTI RELEASE cleat. It works fine now. Clips in and out easily. Do not just buy a regular SPD cleat and don’t bother calling to replace your pedals. 

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  • Tom Wisniewski

    I'm having trouble with the cleat releasing.  I have an Echelon bike and bought Echelon shoes with the Echelon furnished cleats.  Still have a problem.  I have used other bikes with other cleats with no problem getting them to release.

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  • Yugang Cui

    Jennifer Prichodko I do have SM-SH56 SPD cleats on my shoes, which do not work with Echelon's pedals. I have the model ECHEX-4S-10-C, which I purchased from Costco. I wonder if Echelon has released any new pedals or provides any parts to improve their pedals so that Shimano SM-SH56 SPD Multi Release cleats can fit in their pedals. Thank you in advance for any hints.

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  • Gary Rosner

    I am having the same problem clipping into the pedals. I have the Echelon SPD Compatible Pedals with Toe Cages that I bought from Echelon. I also have a new set of Shimano SM-SH56 cleats. The right side sort of works, but the left shoe won't clip in. I loosened the tension of one pedal to the point that the screw popped out. I bought locking C clamp pliers to hold down the spring and got the screw and bracket back on. I have older SPD cleats that I will try, but I think these pedals were a waste of money, especially if regular Shimano or SPD-compatible pedals would have worked.

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  • Teresa Hayes

    What a nightmare you spend the money and buy the SPD pedals and can’t get shoe out. No video to show how to adjust? Where the screw for tension? Come on Echelon

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  • Susan LaBelle

    This is clearly a common problem. The first pair of SPD pedals I ordered didn't work---no way to clip in. The spring could not be loosened without falling off completely. CS sent a second pair--exact same issue. I have the correct SM-SH56 multi-release cleats. The issue is the spring on the pedals will not budge, so there is no way to clip in. I wasted $60 and now have two pairs of pedals I cannot use the way I prefer. There is either a design or manufacturing issue with these pedals. Interesting that the picture on the Echelon site only shows the pedals from the cage side and the photo doesn't look like what they sell. You can clearly see the large red frame through the cage side on my pedals. Very frustrating!

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  • Tom Wisniewski

    I did a lot of on the road biking and had to make sure my cleats were securely fastened to the pedals. As a result  I think my problem with a stationery bike was putting too much pressure on the Echelon cleats and starting too far back when I entered the pedals.  Now I am only about a half inch back of center when I push the cleat in and that seemed to help a lot.  I also check the attitude of the cleats when I get off.  Sometimes I need to loosen them and re-orient them.  That seems to help me a lot.  Occasionally I still get locked in. 

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  • Patrick Brand

    It took two months for me to get replacement pedals and the replacements were the exact same pedals as before so I had to buy a pair of Shimano Spd Road pedals to make the bike usable in the interim I lost 2 months of my subscription when I couldn’t use the bike, I wish they would credit me for that at least!

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