My EX5S is stuck on reboot later white screen

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  • robert ross

    Not quite complete instructions

    Once loaded, the next screen pops up a box asking "Do you want to connect this program to the bike?" You have about 20 seconds to respond "accept" or "deny" . If you do nothing it disappears and you would never know it was there. The next screen asks you to connect the bike by peddling.  You can peddle your brains out but it won't connect unless you hit "accept" before it disappears. Then it will find your bike and move on to the sign in box.

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  • App Support

    Hi Robert, you need to tap your serial number on the bike when it shows on screen to proceed to the next page.

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  • Todd Thosmson

    I can't even get to the login screen I just get a message saying staros keeps stopping. I click ok it just comes up again. The only thing I can get to is android recovery. But I can't select anything on there because of no power button which is the enter key. How do I select options on the android recovery menu?

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  • josephro

    I get the error ECHEX-5s-100772 when trying to connect the bike

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