If you ordered the connect bike from Echelon, we will in most cases ship within 24-48 hours. We try our best to get orders shipped asap. We know you are excited about your new Echelon. Only delay that could happen, would be if you purchased a bike that is limited edition and is on a wait list.
Because we ship from two warehouses, In most cases, you will receive your order within a week.
We ship from two warehouses in the USA, California and Chattanooga TN. We ship from Toronto Canada for Canada orders.
UK orders are shipped from outside of London.
If you would like setup and delivery, this is only available on select situations. The network of installers are only in select markets. Please contact us for setup quotes at