First, Delete and re-download the app. We must make sure you have the latest version of the APP.
The graphic image is the latest instructions that we are including to assist with this process. It has images to help. Below is the copy which is was formed from.
Click settings on the devices, scroll down to location services, make sure they are turned on with high accuracy. Then open the app, click a workout, you will see a red drop down that says disconnected, click that, then click your bike name in the device pop up window. Then enjoy the ride!
Open the app on your device. If you tap "more" at the bottom right, then "select equipment", then choose connect bike, a screen will ask you to connect. Tap and a device list will appear.
Tap the "ECH" device (should be the only one listed) and your bike will beep and the light around the button will stop flashing indicating your bike is connected. Go to https://youtu.be/TwWIL4CqJJk to review these steps.
- If you are using an old version of Android, you will see Application, instead of "Apps". Also, you need to select Application manager from there.
Select Show system or Show system apps from there. Now you will see the whole system apps on there.Scroll to Bluetooth share, then click storage and then click clear data, and or clear cached whichever is high lighted.
Then open the app and attempt connection.
If you have any issues after completing this process, please contact email@example.com