Our standard delivery and assembly process is the bike is delivered to you via FedEx. Once tracking status changes to “delivered” a notification goes out the assembler closest to your location. The assembler will then contact you by phone to schedule an assembly appointment at your preferred time. Note: Assembly service is not available in all areas, if you select the assembly option and it is not available in your area, we will credit the assembly fee.
If assembly was not available at checkout, this indicates we do not have assembly in your area. The bike is very easy to put together. You should not have a problem, plus there are videos online.