Unplug the USB and DC IN power cords from the tablet of the equipment.
Press and hold the plus(+) volume up button.
Plug the DC IN power cable for the tablet back in while continuing to hold the plus(+) volume up button.
The tablet will boot up into the Android recovery boot menu. Release the plus(+) volume up button.
Use the plus(+) and minus(-) volume buttons to move the menu selection.
Choose Wipe Data/Factory Reset from the menu. Press the power button on the tablet to make your selection.
Once the data wipe/factory reset is complete, choose Reboot System Now.
Connect to Wi-Fi or Ethernet when prompted.
The app should prompt for an app update. *NOTE* If the app update fails to load, then hold the power button on the tablet until the Power Off option comes up in the top-right corner to shut down the tablet.
Once updated, unplug and plug the equipment back in to ensure proper start up.
Plug back in the USB cord to the ECHL port on the tablet.